1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Enter and View - Kent Lodge Care Home

    Report -

    Our team at Healthwatch Ealing conducted an unannounced Enter and View at Kent Care Home on the 22nd of February 2019 from 11pm to 12pm.

  3. Enter and View - Kingsley House

    Report -

    Our team at Healthwatch Ealing conducted an unannounced Enter and View at Kingsley House on the 22nd of February from 1:30pm.

  4. Enter and View - Raj Nursing Home

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Raj Nursing Home on the 8th of January 2019 from 10am to 2:25pm.

  5. Enter and View - Torkington House Care Home

    Report -

    Our team at Healthwatch Ealing conducted an unannounced Enter and View at Torkington House Care Home on the 22nd of February 2019 from 3pm.

  6. Better Lives Research Report

    Report -

    This reports details the findings and feedback from service users and carers on their experience of social care reviews and reassessments, as carried out under a new framework, provided by the Future Ealing and Better Lives approach and philosophy.

  7. Falls Prevention Services Report

    Report -

    Your Voice in Health and Social Care and Healthwatch Ealing are pleased to publish this report: Review of Falls Prevention Services: The report details the findings of user feedback on the NHS Falls Clinic and its various components, Strength and Balance classes, as well as a variety of other related services in order to evaluate the benefits and impact on user confidence and health and wellbeing, and thereby offer some indication towards impact upon falls prevented.

  8. Winter Health Advice from NHS England

    Advice and Information -

    This winter, Londoners will have access to a range of healthcare services to help them stay well. If you need health advice and don’t have any symptoms of COVID-19, follow the guidance below.

  9. NHS Winter Vaccination Program Begins

    News -

    Vaccination is a high priority action for the NHS, to protect people from serious illness and to support NHS and adult social care resilience.

  10. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  11. Enter and View - Chaston House Care Home

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Chaston House Care Home on the 8th of February 2018 from 10am to 2pm.

  12. Enter and View - Collette House

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Collette House on the 14th of July 2021 from 10am to 2pm.

  13. Enter and View - Downhurst Residential Care Home

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Downhurst Residential Care Home on the 23rd of February 2018 from 10am to 2pm.

  14. Enter and View - Elm Lodge Care Home

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Elm Lodge Care Home on the 8th of January 2018 from 10am to 2pm.

  15. Enter and View - Sycamore Lodge Care Home

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Sycamore Lodge on the 30th of January 2018 from 10am to 2pm.

  16. Enter and View - Telford Lodge Care Limited

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Telford Lodge Care on the 30th of November 2017 from 10am to 2pm.

  17. Enter and View - Threen House Nursing Home

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Threen House Nursing Home on the 30th of October 2017 from 10am to 2pm.

  18. Enter and View - Torkington House Care Home

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Torkington House Care Home on the 13th of October 2017 from 10am to 2pm.

  19. Enter & View Minster Care Homes Report

    Report -

    Our team at Healthwatch Ealing conducted Enter and View visits in September 2022 at:

    - Sycamore Lodge
    - Chestnut Lodge
    - Elm House
    - Martin House

  20. Enter and View The Grange Care Centre

    Report -

    Our team at Healthwatch Ealing conducted a Enter and View visit in March 2023 at:

    - The Grange Care Centre

    Enter and View is a statutory power of every local Healthwatch organisation. Local Healthwatch Enter and View Authorised Representatives (AR) carry out visits to a range of health and social care services to find out how they are being run and make recommendations where there are areas for improvement. The Health and Social Care

  21. Mental Health and Wellbeing in Care Homes

    Report -

    In September 2022, Healthwatch Ealing launched a new
    project looking at mental health among staff and residents in
    care homes.

    By talking directly to stakeholders Healthwatch hoped to gain
    an understanding of the dynamics at play in the environment.
    Our intention was to understand the pressures of care home
    living and working, identify best practice and to enlist the aid
    of our partners to improve conditions for all involved.

  22. Enter and View: Acton Care Centre

    Report -

    Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.

  23. Enter and View: Ealing Manor Nursing Home

    Report -

    Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.

  24. Enter and View: Neem Tree Care Centre

    Report -

    Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.

  25. Enter and View: The Willows

    Report -

    Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.

  26. Annual Report 2023-24

    Report -

    Our annual report of 2023-24 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2024-25.

  27. Enter and View - Mattock Lane Health Centre

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Mattock Lane Health Centre on the 21st of February 2020 from 9:30am to 11:30am.

  28. Enter and View - Featherstone Road Health Centre

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Featherstone Road Health Centre on the 10th of December 2019 from 10am to 1pm.

  29. Enter and View - Jubilee Gardens Medical Centre

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Jubilee Gardens Medical Centre on the 18th of December 2019 from 10am to 1pm.

  30. Enter and View - Acton Care Centre

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Acton Care Centre on the 9th of March 2018 from 10am to 2pm.

  31. Enter and View - Community Road Mental Health Hostel

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Community Road Mental Health Hostel on the 23rd of June 2021 from 10am to 1:30pm.

  32. Enter and View - Ealing Hospital Ward 5S

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Ward 5S on the 12th of July 2018 from 10am to 2pm.

  33. Enter and View - Ealing Hospital Ward 7N

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Collette House on the 12th of July 2018 from 10am to 2pm.

  34. Enter and View - Ealing Hospital Ward 7S

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Ward 7S on the 12th of July 2018 from 10am to 2pm.

  35. Enter and View - Greenford Methodist Church

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Greenford Methodist Church Education Programme on the 5th of February 2020 from 1:30pm to 3:30pm.

  36. Enter and View - Martin House Care Home

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Martin House Care Home on the 15th of September 2017 from 10am to 1pm.

  37. Enter and View - Northwick Park Hospital Dickens Ward

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Northwick Park Hospital Dickens Ward on the 25th of January 2019 from 10am to 12pm.

  38. Enter and View - Northwick Park Hospital Evelyn Ward

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Northwick Park Hospital - Evelyn Ward on the 25th of January 2019 from 12pm to 2pm.

  39. Enter and View - Pranam Care Centre

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Pranam City Centre on the 10th of November 2017 from 10am to 2pm.

  40. Enter and View - Shirley Gardens

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Shirley Gardens on the 2nd of June 2021 from 10am to 1pm.

  41. Enter and View - Ealing Hospital Acute Care Unit

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Acute Care Unit on the 15th of March and 29th of April 2022 from 2pm to 4pm.

  42. Enter and View - Ealing Urgent Treatment Centre

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Urgent Treatment Centre (UTC) on the 29th of April 2022 from 2pm to 4pm.

  43. Enter and View - Whitefriars Nursing & Residential Home

    Report -

    Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.

  44. Enter and View - Blakesley House

    Report -

    Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.

  45. Enter and View: Threen House

    Report -

    Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.

  46. Enter and View - St. David's Home

    Report -

    Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.

  47. Enter and View - Georgian House

    Report -

    Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.

  48. Enter and View: CDC Part 1

    Report -

    Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.