Enter and View: Neem Tree Care Centre

Enter and View is a statutory power of every local Healthwatch organisation. Local Healthwatch Enter and View Authorised Representatives carry out these visits to a range of health and social care services to find out how they are being run and make recommendations where there are areas for improvement. The Health and Social Care Act allows local Healthwatch Enter and View Authorised Representatives to observe service delivery and talk to service users, their families and carers on premises such as hospitals, residential homes, GP practices, dental surgeries, optometrists and pharmacies.

Enter and View visits can happen if people tell us there is a problem with the service but, equally, they can occur when services have a good reputation – so we can learn about and share examples of good practice from the perspective of people who experience the service first hand.

Our team at Healthwatch Ealing have conducted an Enter and View at Neem Tree Care Centre - seen in the attached report available for download.