Enter and View - Threen House Nursing Home

Healthwatch Enter and Views are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.

Key Information

• Staff commented that they receive adequate support from
  management, and residents felt that staff are friendly and pleasant.
• Based on our visit, we would conclude that Threen House meets Healthwatch England’s quality indicators of a good care home.

Key Recommendations

• All visitors to the care home should be asked for identification upon entry. This ensures the safety of both residents and staff members.
• All information displayed in the reception area should be checked at regular intervals to ensure it is up to date.
• Development of a ‘whole home approach’ towards activities in the home. All staff should be appropriately trained in how to support the activity coordinator to deliver activities.