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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Chaston House Care Home on the 8th of February 2018 from 10am to 2pm. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Acton Care Centre on the 9th of March 2018 from 10am to 2pm. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Collette House on the 14th of July 2021 from 10am to 2pm. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Downhurst Residential Care Home on the 23rd of February 2018 from 10am to 2pm. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Elm Lodge Care Home on the 8th of January 2018 from 10am to 2pm. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Hanwell House on the 15th of January 2018 from 10am to 2pm. -
Report -
Our team at Healthwatch Ealing conducted an unannounced Enter and View at Kent Care Home on the 22nd of February 2019 from 11pm to 12pm.
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Our team at Healthwatch Ealing conducted an unannounced Enter and View at Kingsley House on the 22nd of February from 1:30pm. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Martin House Care Home on the 15th of September 2017 from 10am to 1pm. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Pranam City Centre on the 10th of November 2017 from 10am to 2pm. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Raj Nursing Home on the 8th of January 2019 from 10am to 2:25pm. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Sycamore Lodge on the 30th of January 2018 from 10am to 2pm.
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Report -
Our team at Healthwatch Ealing conducted an unannounced Enter and View at Torkington House Care Home on the 22nd of February 2019 from 3pm. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Telford Lodge Care on the 30th of November 2017 from 10am to 2pm.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Threen House Nursing Home on the 30th of October 2017 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Torkington House Care Home on the 13th of October 2017 from 10am to 2pm. -
Report -
This reports details the findings and feedback from service users and carers on their experience of social care reviews and reassessments, as carried out under a new framework, provided by the Future Ealing and Better Lives approach and philosophy. -
Report -
Our team at Healthwatch Ealing conducted Enter and View visits in September 2022 at:
- Sycamore Lodge
- Chestnut Lodge
- Elm House
- Martin House
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Report -
Our team at Healthwatch Ealing conducted a Enter and View visit in March 2023 at:
- The Grange Care Centre
Enter and View is a statutory power of every local Healthwatch organisation. Local Healthwatch Enter and View Authorised Representatives (AR) carry out visits to a range of health and social care services to find out how they are being run and make recommendations where there are areas for improvement. The Health and Social Care
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Report -
In September 2022, Healthwatch Ealing launched a new
project looking at mental health among staff and residents in
care homes.
By talking directly to stakeholders Healthwatch hoped to gain
an understanding of the dynamics at play in the environment.
Our intention was to understand the pressures of care home
living and working, identify best practice and to enlist the aid
of our partners to improve conditions for all involved.
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Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement. -
Report -
Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement. -
Report -
Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement. -
Report -
Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement. -
Report -
Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement. -
Report -
Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement. -
Report -
Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement. -
News -
The NHS in North West London are working with independent digital skills and inclusion charity Citizens Online to learn about local people’s thoughts on digital health tools. Please help this research by filling in their short survey. -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Mattock Lane Health Centre on the 21st of February 2020 from 9:30am to 11:30am. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Featherstone Road Health Centre on the 10th of December 2019 from 10am to 1pm. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Jubilee Gardens Medical Centre on the 18th of December 2019 from 10am to 1pm. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Community Road Mental Health Hostel on the 23rd of June 2021 from 10am to 1:30pm. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Ward 5S on the 12th of July 2018 from 10am to 2pm.
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Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Ward 7S on the 12th of July 2018 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Greenford Methodist Church Education Programme on the 5th of February 2020 from 1:30pm to 3:30pm.
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Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Northwick Park Hospital - Evelyn Ward on the 25th of January 2019 from 12pm to 2pm. -
News -
From April 2020 – March 2021, Healthwatch collected hospital experiences of Black, Asian and Minority Ethnic (BAME) patients. -
Report -
In June 2017, Healthwatch Ealing (HWE) carried out a survey on primary care GP access for patients in the borough. Our objective was to gain feedback from 1,500 - 2,000 local patients about primary care GP access across Ealing’s seven GP Network Groups. We then aimed to analyse the data and summarise the views expressed by patients in a robust report for Ealing CCG. This would enable them to shape, reform, and improve access to GPs in Ealing in accordance with the needs and wishes expressed by local people. -
Report -
The Healthwatch Ealing Patient Experience Team has been visiting health and social care settings across the borough since July 2017, gathering feedback from patients on their experience of General Practice and other services. -
Report -
Building upon Healthwatch Ealing’s Annual Review of Access to GP Services (2019), this report highlights service users’ experiences of accessing GP Services in Ealing, over the last two years.