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Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Chaston House Care Home on the 8th of February 2018 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Acton Care Centre on the 9th of March 2018 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Collette House on the 14th of July 2021 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Downhurst Residential Care Home on the 23rd of February 2018 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Elm Lodge Care Home on the 8th of January 2018 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Hanwell House on the 15th of January 2018 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an unannounced Enter and View at Kent Care Home on the 22nd of February 2019 from 11pm to 12pm.
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Our team at Healthwatch Ealing conducted an unannounced Enter and View at Kingsley House on the 22nd of February from 1:30pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Martin House Care Home on the 15th of September 2017 from 10am to 1pm. -
Report -
Our team at Healthwatch Ealing conducted an announced Enter and View at Pranam City Centre on the 10th of November 2017 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Raj Nursing Home on the 8th of January 2019 from 10am to 2:25pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Sycamore Lodge on the 30th of January 2018 from 10am to 2pm.
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Our team at Healthwatch Ealing conducted an unannounced Enter and View at Torkington House Care Home on the 22nd of February 2019 from 3pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Telford Lodge Care on the 30th of November 2017 from 10am to 2pm.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Threen House Nursing Home on the 30th of October 2017 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Torkington House Care Home on the 13th of October 2017 from 10am to 2pm. -
Report -
This reports details the findings and feedback from service users and carers on their experience of social care reviews and reassessments, as carried out under a new framework, provided by the Future Ealing and Better Lives approach and philosophy. -
News -
Ealing Council, local NHS services and voluntary organisations are working together to develop a Carers Strategy. To help us do this we would like to hear your views about support available for Carers. A Carer is anyone who cares unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support. A joint Carers strategy was developed a few years ago. This set out how we wanted to improve support for Carers. -
News -
The NHS in North West London are working with independent digital skills and inclusion charity Citizens Online to learn about local people’s thoughts on digital health tools. Please help this research by filling in their short survey. -
Report -
Our annual report of 2017-18 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2018-19. -
Report -
Our annual report of 2018-19 summarises our enter and view findings and our plans for the upcoming year 2019-20. -
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Our annual report of 2019-20 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2020-21. -
Report -
Our annual report of 2020-21 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2021-22.
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Our annual report of 2021-22 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2022-23. -
News -
Would you like to be involved in the ongoing development of a new orthopaedic centre at Central Middlesex Hospital (CMH) which will carry out up to 4,000 operations a year for patients living across north west London? -
News -
From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner is changing.
By primary care services we mean GPs, dentists, opticians or pharmacy services.
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News -
Our annual report of 2022-23 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2023-24. -
News -
NWL NHS will be holding a Resident's Forum on July 11th from 6-7:30 PM online.