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Our team at Healthwatch Ealing conducted an announced Enter and View at Raj Nursing Home on the 8th of January 2019 from 10am to 2:25pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Northwick Park Hospital Dickens Ward on the 25th of January 2019 from 10am to 12pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Northwick Park Hospital - Evelyn Ward on the 25th of January 2019 from 12pm to 2pm. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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This report brings together a large majority of Healthwatch Ealing’s Patient Experience information gathered through two main channels: Patient Experience outreach and Enter & View visits. -
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Our team at Healthwatch Ealing conducted an unannounced Enter and View at Kent Care Home on the 22nd of February 2019 from 11pm to 12pm.
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Our team at Healthwatch Ealing conducted an unannounced Enter and View at Kingsley House on the 22nd of February from 1:30pm. -
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Our team at Healthwatch Ealing conducted an unannounced Enter and View at Torkington House Care Home on the 22nd of February 2019 from 3pm. -
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People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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As part of the NHS Long Term plan engagement, each Healthwatch was asked to conduct 2 focus groups alongside completing the Long-Term Plan Survey. The purpose of this work was to find out what local people think of their NHS services, in order to feedback on services and inform how the national NHS Long Term Plan is delivered locally. -
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Our annual report of 2018-19 summarises our enter and view findings and our plans for the upcoming year 2019-20. -
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Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
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The Government is investing an extra £20 billion a year in the NHS. The NHS has produced a ‘Long Term Plan’ setting out the things it wants health services to do better for people across the country. Whilst the national plan has set some clear goals, it’s up to local areas to decide how they’re achieved – that means engaging with local people and listening to their experiences and expectations of current and future services. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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As part of the NHS Long Term plan engagement, each Healthwatch was asked to conduct 2 focus groups alongside completing the Long-Term Plan Survey. The purpose of this work was to find out what local people think of their NHS services, in order to feedback on services and inform how the national NHS Long Term Plan is delivered locally. -
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As part of the NHS Long Term plan engagement, each Healthwatch was asked to conduct 2 focus groups alongside completing the Long-Term Plan Survey. The purpose of this work was to find out what local people think of their NHS services, in order to feedback on services and inform how the national NHS Long Term Plan is delivered locally. -
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Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
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Healthwatch Ealing gathers insights from local people about their experiences with local NHS services - including but not limited to hospitals, GPs, dentists, and social care providers. This gives us a chance to find out what is working well, what isn't and what needs to be improved - which can be relayed to the appropriate service, Trust and CCG. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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The Healthwatch Ealing Patient Experience Team has been visiting health and social care settings across the borough since July 2017, gathering feedback from patients on their experience of General Practice and other services. -
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This reports details the findings and feedback from service users and carers on their experience of social care reviews and reassessments, as carried out under a new framework, provided by the Future Ealing and Better Lives approach and philosophy. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Jubilee Gardens Medical Centre on the 18th of December 2019 from 10am to 1pm. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Building upon Healthwatch Ealing’s Annual Review of Access to GP Services (2019), this report highlights service users’ experiences of accessing GP Services in Ealing, over the last two years. -
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Over the past year, health services across the UK have had to adapt in order to respond to the urgent needs of patients with COVID-19, whilst also maintaining care for non-COVID-19 patients. This paper examines whether these adaptations have impacted patients ‘Access’ to Ealing Hospital during this time. -
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This Report for Healthwatch covers dentists in six London boroughs for the period July - December 2020. The Patient Experience Data Collection Programme comprises of ongoing in-person/telephone data collection and the Digital Feedback Centre which gather patient experiences all of which will be presented as they are received and considered as valid community opinion. -
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This Report for Healthwatch covers pharmacies in six London boroughs for the period October - December 2020. The Patient Experience Data Collection Programme comprises of ongoing in-person/telephone data collection and the Digital Feedback Centre which gather patient experiences all of which will be presented as they are received and considered as valid community opinion. -
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This engagement report is also a way to channel patient concerns into helping to find solutions, finding out what service users would like and where they think improvements need to be made. This report covers quarter three, October to December 2020. -
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Our annual report provides a summary of the experiences people have shared with us and highlights the action we have taken in response. Take a look to see how people's views are impacting decisions made by NHS and social care leaders. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Over the course of four months the local Healthwatch organisations for Ealing (HWE), Hammersmith & Fulham (HWH&F), and Hounslow (HWH) engaged with local residents and health and social care professionals through a series of webinars and telephone interviews to find out about their attitudes and experiences regarding the COVID-19 vaccines. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Shirley Gardens on the 2nd of June 2021 from 10am to 1pm.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Community Road Mental Health Hostel on the 23rd of June 2021 from 10am to 1:30pm. -
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Our annual report of 2020-21 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2021-22.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Collette House on the 14th of July 2021 from 10am to 2pm. -
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Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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This engagement report is also a way to channel patient concerns into helping to find solutions, finding out what service users would like and where they think improvements need to be made. This Engagement Report covers both Quarter 4 January - March 2020/21 and Quarter 1 April - June 2021/22. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Healthwatch Ealing and Healthwatch Hounslow have, along with a number of other Healthwatchs across England, been asked by Healthwatch England and the NHS England Improvement Team to participate in a project aimed at developing and testing a qualitative methodology to assess how well local health and care providers are delivering joined up care to individuals. -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support.