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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Building upon Healthwatch Ealing’s Annual Review of Access to GP Services (2019), this report highlights service users’ experiences of accessing GP Services in Ealing, over the last two years. -
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Over the past year, health services across the UK have had to adapt in order to respond to the urgent needs of patients with COVID-19, whilst also maintaining care for non-COVID-19 patients. This paper examines whether these adaptations have impacted patients ‘Access’ to Ealing Hospital during this time. -
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This Report for Healthwatch covers dentists in six London boroughs for the period July - December 2020. The Patient Experience Data Collection Programme comprises of ongoing in-person/telephone data collection and the Digital Feedback Centre which gather patient experiences all of which will be presented as they are received and considered as valid community opinion. -
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This Report for Healthwatch covers pharmacies in six London boroughs for the period October - December 2020. The Patient Experience Data Collection Programme comprises of ongoing in-person/telephone data collection and the Digital Feedback Centre which gather patient experiences all of which will be presented as they are received and considered as valid community opinion. -
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This engagement report is also a way to channel patient concerns into helping to find solutions, finding out what service users would like and where they think improvements need to be made. This report covers quarter three, October to December 2020. -
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Our annual report provides a summary of the experiences people have shared with us and highlights the action we have taken in response. Take a look to see how people's views are impacting decisions made by NHS and social care leaders. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Over the course of four months the local Healthwatch organisations for Ealing (HWE), Hammersmith & Fulham (HWH&F), and Hounslow (HWH) engaged with local residents and health and social care professionals through a series of webinars and telephone interviews to find out about their attitudes and experiences regarding the COVID-19 vaccines. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Shirley Gardens on the 2nd of June 2021 from 10am to 1pm.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Community Road Mental Health Hostel on the 23rd of June 2021 from 10am to 1:30pm. -
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Our annual report of 2020-21 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2021-22.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Collette House on the 14th of July 2021 from 10am to 2pm. -
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Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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This engagement report is also a way to channel patient concerns into helping to find solutions, finding out what service users would like and where they think improvements need to be made. This Engagement Report covers both Quarter 4 January - March 2020/21 and Quarter 1 April - June 2021/22. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Healthwatch Ealing and Healthwatch Hounslow have, along with a number of other Healthwatchs across England, been asked by Healthwatch England and the NHS England Improvement Team to participate in a project aimed at developing and testing a qualitative methodology to assess how well local health and care providers are delivering joined up care to individuals. -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
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Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
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Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
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From July 2021, Healthwatch Ealing partnered with Ealing Council to identify how adult residents living with disabilities and their unpaid family carers have been affected by the pandemic, including their experiences of the Health and Social Care system. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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Find out about our role, our plans and our people. -
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Check out our top tips and guidance to help you through the process. -
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This Privacy Statement sets out the data processing practices carried out by Healthwatch Ealing. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the local independent champion for people who use health and social care services. -
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We use cookies on our website to make your experience as easy and simple as possible. -
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We are committed to making sure all our information is clear and accessible for everyone. -
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These terms and conditions tell you how the Healthwatch England website is managed and how you are protected when you are using our site. If you do not agree with these terms, you should leave the site immediately. -
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This Black, Asian and Minority Ethnicities (BAME) Report for Healthwatch covers hospitals in six London boroughs for the period April 2020 – March 2021. Using reviews from our Diversity Monitoring Form and Patient Experience Data Collection Programme, we have analysed the data to help us understand the hospital experiences of patients from different ethnic backgrounds. -
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There are lots of ways you can get involved as a volunteer. Take a look at our current opportunities and how you can get in touch with us. -
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You have the power to help make change happen. -
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Meet our trained enter and view representatives. -
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