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Our team at Healthwatch Ealing conducted an announced Enter and View at Mattock Lane Health Centre on the 21st of February 2020 from 9:30am to 11:30am. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Featherstone Road Health Centre on the 10th of December 2019 from 10am to 1pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Jubilee Gardens Medical Centre on the 18th of December 2019 from 10am to 1pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Ward 5S on the 12th of July 2018 from 10am to 2pm.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Collette House on the 12th of July 2018 from 10am to 2pm.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Ward 7S on the 12th of July 2018 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Greenford Methodist Church Education Programme on the 5th of February 2020 from 1:30pm to 3:30pm.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Hanwell House on the 15th of January 2018 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an unannounced Enter and View at Kent Care Home on the 22nd of February 2019 from 11pm to 12pm.
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Our team at Healthwatch Ealing conducted an unannounced Enter and View at Kingsley House on the 22nd of February from 1:30pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Shirley Gardens on the 2nd of June 2021 from 10am to 1pm.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Threen House Nursing Home on the 30th of October 2017 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Torkington House Care Home on the 13th of October 2017 from 10am to 2pm. -
News -
Are you a relative? A community expert from a relevant charity? Or a carer to someone that uses Medequip equipment? If so, then this role could be for you. -
News -
This report looks at what people with a learning disability and autistic people experience when they need physical health care and treatment in hospital. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
News -
From April 2020 – March 2021, Healthwatch collected hospital experiences of Black, Asian and Minority Ethnic (BAME) patients. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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This Black, Asian and Minority Ethnicities (BAME) Report for Healthwatch covers hospitals in six London boroughs for the period April 2020 – March 2021. Using reviews from our Diversity Monitoring Form and Patient Experience Data Collection Programme, we have analysed the data to help us understand the hospital experiences of patients from different ethnic backgrounds. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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In June 2017, Healthwatch Ealing (HWE) carried out a survey on primary care GP access for patients in the borough. Our objective was to gain feedback from 1,500 - 2,000 local patients about primary care GP access across Ealing’s seven GP Network Groups. We then aimed to analyse the data and summarise the views expressed by patients in a robust report for Ealing CCG. This would enable them to shape, reform, and improve access to GPs in Ealing in accordance with the needs and wishes expressed by local people. -
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This report presents the findings of a research project conducted by Healthwatch Ealing (HWE) between November 2017 and January 2018. The aim of the research project was to understand service user knowledge of feedback and complaints procedures at community health services (CHS) in Ealing, and their experiences of the selected CHS. -
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This report brings together a large majority of Healthwatch Ealing’s Patient Experience information gathered through two main channels: Patient Experience outreach and Enter & View visits. -
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The Government is investing an extra £20 billion a year in the NHS. The NHS has produced a ‘Long Term Plan’ setting out the things it wants health services to do better for people across the country. Whilst the national plan has set some clear goals, it’s up to local areas to decide how they’re achieved – that means engaging with local people and listening to their experiences and expectations of current and future services. -
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As part of the NHS Long Term plan engagement, each Healthwatch was asked to conduct 2 focus groups alongside completing the Long-Term Plan Survey. The purpose of this work was to find out what local people think of their NHS services, in order to feedback on services and inform how the national NHS Long Term Plan is delivered locally. -
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As part of the NHS Long Term plan engagement, each Healthwatch was asked to conduct 2 focus groups alongside completing the Long-Term Plan Survey. The purpose of this work was to find out what local people think of their NHS services, in order to feedback on services and inform how the national NHS Long Term Plan is delivered locally. -
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As part of the NHS Long Term plan engagement, each Healthwatch was asked to conduct 2 focus groups alongside completing the Long-Term Plan Survey. The purpose of this work was to find out what local people think of their NHS services, in order to feedback on services and inform how the national NHS Long Term Plan is delivered locally. -
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Healthwatch Ealing gathers insights from local people about their experiences with local NHS services - including but not limited to hospitals, GPs, dentists, and social care providers. This gives us a chance to find out what is working well, what isn't and what needs to be improved - which can be relayed to the appropriate service, Trust and CCG. -
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The Healthwatch Ealing Patient Experience Team has been visiting health and social care settings across the borough since July 2017, gathering feedback from patients on their experience of General Practice and other services. -
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This reports details the findings and feedback from service users and carers on their experience of social care reviews and reassessments, as carried out under a new framework, provided by the Future Ealing and Better Lives approach and philosophy.