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Our team at Healthwatch Ealing conducted an announced Enter and View at Elm Lodge Care Home on the 8th of January 2018 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Hanwell House on the 15th of January 2018 from 10am to 2pm. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Sycamore Lodge on the 30th of January 2018 from 10am to 2pm.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Chaston House Care Home on the 8th of February 2018 from 10am to 2pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Downhurst Residential Care Home on the 23rd of February 2018 from 10am to 2pm. -
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This report presents the findings of a research project conducted by Healthwatch Ealing (HWE) between November 2017 and January 2018. The aim of the research project was to understand service user knowledge of feedback and complaints procedures at community health services (CHS) in Ealing, and their experiences of the selected CHS. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Acton Care Centre on the 9th of March 2018 from 10am to 2pm. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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Find out about our role, our plans and our people.
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Find out how we can help you access the support you need to live well. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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Take a look at our practical resources to help you make a complaint about NHS health and social care services. -
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Our annual report of 2017-18 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2018-19. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Ward 5S on the 12th of July 2018 from 10am to 2pm.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Collette House on the 12th of July 2018 from 10am to 2pm.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Ward 7S on the 12th of July 2018 from 10am to 2pm. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
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We're here to find out matters to you and to help make sure your views shape the support you need. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Building upon Healthwatch Ealing’s Annual Review of Access to GP Services (2019), this report highlights service users’ experiences of accessing GP Services in Ealing, over the last two years. -
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Over the past year, health services across the UK have had to adapt in order to respond to the urgent needs of patients with COVID-19, whilst also maintaining care for non-COVID-19 patients. This paper examines whether these adaptations have impacted patients ‘Access’ to Ealing Hospital during this time. -
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This Report for Healthwatch covers dentists in six London boroughs for the period July - December 2020. The Patient Experience Data Collection Programme comprises of ongoing in-person/telephone data collection and the Digital Feedback Centre which gather patient experiences all of which will be presented as they are received and considered as valid community opinion. -
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This Report for Healthwatch covers pharmacies in six London boroughs for the period October - December 2020. The Patient Experience Data Collection Programme comprises of ongoing in-person/telephone data collection and the Digital Feedback Centre which gather patient experiences all of which will be presented as they are received and considered as valid community opinion. -
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This engagement report is also a way to channel patient concerns into helping to find solutions, finding out what service users would like and where they think improvements need to be made. This report covers quarter three, October to December 2020. -
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Our annual report provides a summary of the experiences people have shared with us and highlights the action we have taken in response. Take a look to see how people's views are impacting decisions made by NHS and social care leaders. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Over the course of four months the local Healthwatch organisations for Ealing (HWE), Hammersmith & Fulham (HWH&F), and Hounslow (HWH) engaged with local residents and health and social care professionals through a series of webinars and telephone interviews to find out about their attitudes and experiences regarding the COVID-19 vaccines. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Shirley Gardens on the 2nd of June 2021 from 10am to 1pm.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Community Road Mental Health Hostel on the 23rd of June 2021 from 10am to 1:30pm. -
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Our annual report of 2020-21 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2021-22.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Collette House on the 14th of July 2021 from 10am to 2pm. -
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Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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This engagement report is also a way to channel patient concerns into helping to find solutions, finding out what service users would like and where they think improvements need to be made. This Engagement Report covers both Quarter 4 January - March 2020/21 and Quarter 1 April - June 2021/22. -
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.