1. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  2. Enter and View - Mattock Lane Health Centre

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Mattock Lane Health Centre on the 21st of February 2020 from 9:30am to 11:30am.

  3. Enter and View - Featherstone Road Health Centre

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Featherstone Road Health Centre on the 10th of December 2019 from 10am to 1pm.

  4. Enter and View - Jubilee Gardens Medical Centre

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Jubilee Gardens Medical Centre on the 18th of December 2019 from 10am to 1pm.

  5. Enter and View - Ealing Hospital Ward 5S

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Ward 5S on the 12th of July 2018 from 10am to 2pm.

  6. Enter and View - Ealing Hospital Ward 7N

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Collette House on the 12th of July 2018 from 10am to 2pm.

  7. Enter and View - Ealing Hospital Ward 7S

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Ward 7S on the 12th of July 2018 from 10am to 2pm.

  8. Enter and View - Hanwell House

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Hanwell House on the 15th of January 2018 from 10am to 2pm.

  9. Enter and View - Northwick Park Hospital Dickens Ward

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Northwick Park Hospital Dickens Ward on the 25th of January 2019 from 10am to 12pm.

  10. Enter and View - Northwick Park Hospital Evelyn Ward

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Northwick Park Hospital - Evelyn Ward on the 25th of January 2019 from 12pm to 2pm.

  11. Enter and View - Shirley Gardens

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Shirley Gardens on the 2nd of June 2021 from 10am to 1pm.

  12. Black, Asian and Minority Ethnic Patient Experience Report - Hospitals

    Report -

    This Black, Asian and Minority Ethnicities (BAME) Report for Healthwatch covers hospitals in six London boroughs for the period April 2020 – March 2021. Using reviews from our Diversity Monitoring Form and Patient Experience Data Collection Programme, we have analysed the data to help us understand the hospital experiences of patients from different ethnic backgrounds.

  13. Access to Ealing Hospital Services Report 2019 to 2020

    Report -

    Over the past year, health services across the UK have had to adapt in order to respond to the urgent needs of patients with COVID-19, whilst also maintaining care for non-COVID-19 patients. This paper examines whether these adaptations have impacted patients ‘Access’ to Ealing Hospital during this time.

  14. More than 1m people in England waiting for non-hospital care, leak reveals

    News -

    More than 1 million people are waiting months, and sometimes years, for out-of-hospital care for back pain, foot problems and hearing loss, a leaked NHS England document reveals.

  15. Students told to get up to date with vaccinations ahead of Freshers’ Week

    News -

    Students should get up to date with 3 vaccines: Men ACWY (meningitis), MMR (measles, mumps and rubella) and, for female students, HPV, before the start of the new term.

  16. Polycystic ovary syndrome treatment insufficient

    News -

    “Insufficient” treatment is being given to women with polycystic ovary syndrome, a charity has said.

  17. Orthopaedic Consultation In-person Event

    News -

    Patients and local people across north west London are being asked for their views on a proposal to create a centre of excellence for inpatient orthopaedic surgery at Central Middlesex Hospital, Park Royal.

  18. COVID-19 Seasonal Booster Vaccines

    Advice and Information -

    One of the booster doses available of the COVID-19 vaccine is a seasonal booster (autumn booster). This is eligible for those who are most vulnerable.

  19. NHS cuts 18-month waits as staff contend with busiest October ever

    News -

    The NHS has slashed the number of people waiting 18 months for treatment by almost 60% in one year as the health service continues to prioritise the elective recovery.

  20. Care Quality Commission (CQC) reports on safe use of radiation in healthcare settings

    News -

    The CQC have published their annual report on their work to enforce the Ionising Radiation (Medical Exposure) Regulations in England. The regulations protect people from the dangers of being accidentally or unintentionally exposed to ionising radiation in a healthcare setting.

  21. December strike by NHS nurses is biggest in their history

    News -

    Nurses in England, Wales and Northern Ireland are to strike for two days next month in what is set to be their biggest walkout in the NHS's history.

  22. London Ambulance Service Feedback Survey

    News -

    Complete our feedback survey sharing your experiences with the London Ambulance Service in the past 12 months. The survey opens on Thursday 1st December and closes on Wednesday 11th January at 12pm. All entrants will have the chance to win a £50 One4all voucher.

  23. NHS expands mental health crisis services this winter

    News -

    The NHS is set to boost mental health support for people in crisis to ease demand and pressure on emergency services, as part of extensive winter plans already underway.

  24. NHS reminds patients to attend appointments and seek urgent care as needed during latest strike

    News -

    The NHS is asking patients to seek urgent care if they need it during industrial action this week and continue to attend appointments as planned unless contacted to rearrange.

  25. Ambulance staff on strike in England and Wales

    News -

    Ambulance staff belonging to three unions - GMB, Unison and Unite - are on strike in a dispute over pay.

  26. NHS West London Trust retains 'Outstanding' overall rating for service after CQC inspection

    News -

    The forensic inpatient wards at West London NHS Trust have retained their 'Outstanding' overall rating following an inspection from the Care Quality Commission (CQC).
    On Friday May 19th 2023, the CQC published its report on a recent inspection of the forensic inpatient/ secure wards at West London NHS Trust. The visit happened in February this year and focused on the women's forensic service at the Orchard Unit located in Southall.

  27. Webinar Encourages Public Involvement in New Surgical Centre

    News -

    Would you like to be involved in the ongoing development of a new orthopaedic centre at Central Middlesex Hospital (CMH) which will carry out up to 4,000 operations a year for patients living across north west London?

  28. NWL NHS Launches We Are General Practice Campaign

    Advice and Information -

    The campaign aims to spread public awareness of the different roles within a GP practice's scope that can best help patients. From the GP themself, to a physio therapist, to a clinical pharmacist, getting a person to the best possible help can look different than just seeing the GP.

  29. How to access mental health support if you're lesbian, gay, bisexual or transgender

    Advice and Information -

    If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need.

  30. Does the NHS have to provide an interpreter?

    Advice and Information -

    Do you know about your rights to language support in NHS settings?

  31. Enter and View - Community Road Mental Health Hostel

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Community Road Mental Health Hostel on the 23rd of June 2021 from 10am to 1:30pm.

  32. Enter and View - Downhurst Residential Care Home

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Downhurst Residential Care Home on the 23rd of February 2018 from 10am to 2pm.

  33. Enter and View - Greenford Methodist Church

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Greenford Methodist Church Education Programme on the 5th of February 2020 from 1:30pm to 3:30pm.

  34. Enter and View - Sycamore Lodge Care Home

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Sycamore Lodge on the 30th of January 2018 from 10am to 2pm.

  35. Annual Report 2017-18

    Report -

    Our annual report of 2017-18 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2018-19.

  36. Annual Report 2018-19

    Report -

    Our annual report of 2018-19 summarises our enter and view findings and our plans for the upcoming year 2019-20.

  37. Black, Asian and Minority Ethnic Patient Experience Report- Hospitals

    News -

    From April 2020 – March 2021, Healthwatch collected hospital experiences of Black, Asian and Minority Ethnic (BAME) patients.

  38. Healthwatch Ealing Research Report on COVID-19 Impact on Residents Living with Disabilities

    Report -

    From July 2021, Healthwatch Ealing partnered with Ealing Council to identify how adult residents living with disabilities and their unpaid family carers have been affected by the pandemic, including their experiences of the Health and Social Care system.

  39. Healthwatch Ealing Housebound Research Report

    Report -

    Historically, Housebound individuals have rarely been engaged with by statutory and community organisations and, therefore, their experiences and opinions of the care that they receive are seldom heard. As a result of this lack of engagement and representation, there is a national concern that not enough is known about the quality of home care service delivery. To address these concerns at a local level, Healthwatch Ealing sought to hear from Ealing residents who are housebound.

  40. Healthwatch Ealing Health Inequalities Access Report

    Report -

    From October 2021, Healthwatch Ealing’s outreach and engagement work was focused on hearing from BAME residents to understand their experience of accessing health and social care services during the pandemic and their opinions on how any issues or challenges faced could be addressed in collaboration with health and social care and the local voluntary sector organisations.

  41. New Medequip User Group Launched!

    News -

    Are you a relative? A community expert from a relevant charity? Or a carer to someone that uses Medequip equipment? If so, then this role could be for you.

  42. Ealing Council Approves New Health and Wellbeing Strategy

    News -

    On May 18th the new Health and Wellbeing strategy was adopted by Ealing’s cabinet members. The new strategy focuses on reducing inequalities by addressing the building blocks of health and wellbeing – working closely with residents and other local organisations.

  43. Health Improvement Team Releases Summer Newsletter

    Advice and Information -

    Ealing Council's Health Improvement Team has released the summer edition of their Stepping up to Health newsletter.

  44. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care.