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Healthwatch Ealing gathers insights from local people about their experiences with local NHS services - including but not limited to hospitals, GPs, dentists, and social care providers. This gives us a chance to find out what is working well, what isn't, and what needs to be improved - which can be relayed to the appropriate service, Trust, and CCG. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Greenford Methodist Church Education Programme on the 5th of February 2020 from 1:30pm to 3:30pm.
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Our team at Healthwatch Ealing conducted an announced Enter and View at Featherstone Road Health Centre on the 10th of December 2019 from 10am to 1pm. -
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Our team at Healthwatch Ealing conducted an announced Enter and View at Mattock Lane Health Centre on the 21st of February 2020 from 9:30am to 11:30am. -
Report -
Healthwatch Ealing gathers insights from local people about their experiences with local NHS services - including but not limited to hospitals, GPs, dentists, and social care providers. This gives us a chance to find out what is working well, what isn't, and what needs to be improved - which can be relayed to the appropriate service, Trust, and CCG. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Report -
Our annual report of 2019-20 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2020-21. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Report -
Healthwatch Ealing gathers insights from local people about their experiences with local NHS services - including but not limited to hospitals, GPs, dentists, and social care providers. This gives us a chance to find out what is working well, what isn't, and what needs to be improved - which can be relayed to the appropriate service, Trust, and CCG. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Healthwatch Ealing is delighted to publish this report, which presents the findings of a research project conducted from February 2020 – March 2020. The research project was designed to understand the experiences of parents & carers of children with additional needs on the quality and delivery of the ESCAN services available. -
Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Report -
Your Voice in Health and Social Care and Healthwatch Ealing are pleased to publish this report: Review of Falls Prevention Services: The report details the findings of user feedback on the NHS Falls Clinic and its various components, Strength and Balance classes, as well as a variety of other related services in order to evaluate the benefits and impact on user confidence and health and wellbeing, and thereby offer some indication towards impact upon falls prevented. -
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With the advent of Covid-19, Healthwatch Ealing wanted to hear from local people about whether their access to health and social care services had been impacted and how they were accessing information in a rapidly changing situation. As the face-to-face engagement was suspended, the team developed a survey, with input from the Adults Social Care team at Ealing Council, which could be distributed via multiple channels. -
Advice and Information -
The NHS has released a Cold Weather Alert: Level 3 – Cold Weather Action
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News -
The NHS is asking patients to seek urgent care if they need it during industrial action this week and continue to attend appointments as planned unless contacted to rearrange.
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News -
Ambulance staff belonging to three unions - GMB, Unison and Unite - are on strike in a dispute over pay. -
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PlusBus for Health is a minibus service for patients to and from GP surgeries. The transport is provided by Ealing Community Transport (ECT), a local charity. -
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The information presented within this report reflects the individual patient experience of London Ambulance services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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The information presented within this report reflects the individual patient experience of online consultations, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Ealing Council, local NHS services and voluntary organisations are working together to develop a Carers Strategy. To help us do this we would like to hear your views about support available for Carers. A Carer is anyone who cares unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support. A joint Carers strategy was developed a few years ago. This set out how we wanted to improve support for Carers. -
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Our team at Healthwatch Ealing conducted Enter and View visits in September 2022 at:
- Sycamore Lodge
- Chestnut Lodge
- Elm House
- Martin House
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The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice. -
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Our team at Healthwatch Ealing conducted a Enter and View visit in March 2023 at:
- The Grange Care Centre
Enter and View is a statutory power of every local Healthwatch organisation. Local Healthwatch Enter and View Authorised Representatives (AR) carry out visits to a range of health and social care services to find out how they are being run and make recommendations where there are areas for improvement. The Health and Social Care
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In September 2022, Healthwatch Ealing launched a new
project looking at mental health among staff and residents in
care homes.
By talking directly to stakeholders Healthwatch hoped to gain
an understanding of the dynamics at play in the environment.
Our intention was to understand the pressures of care home
living and working, identify best practice and to enlist the aid
of our partners to improve conditions for all involved.
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The forensic inpatient wards at West London NHS Trust have retained their 'Outstanding' overall rating following an inspection from the Care Quality Commission (CQC).
On Friday May 19th 2023, the CQC published its report on a recent inspection of the forensic inpatient/ secure wards at West London NHS Trust. The visit happened in February this year and focused on the women's forensic service at the Orchard Unit located in Southall. -
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On May 18th the new Health and Wellbeing strategy was adopted by Ealing’s cabinet members. The new strategy focuses on reducing inequalities by addressing the building blocks of health and wellbeing – working closely with residents and other local organisations. -
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Would you like to be involved in the ongoing development of a new orthopaedic centre at Central Middlesex Hospital (CMH) which will carry out up to 4,000 operations a year for patients living across north west London? -
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Volunteers from the Diabetes UK’s South East Coast and London Team are running an online Peer Support group for people living with type 2 diabetes. The Online Peer Support Programme is about bringing people with diabetes together to share experiences of living with the condition and to get practical tips from others about how to live well. -
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From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner is changing.
By primary care services we mean GPs, dentists, opticians or pharmacy services.
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Advice and Information -
Health issues related to the current warm weather are causing our A&Es to be busier than usual, with waits of up to 11 hours in A&Es at the moment. -
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Our annual report of 2022-23 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2023-24. -
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NWL NHS will be holding a Resident's Forum on July 11th from 6-7:30 PM online. -
Advice and Information -
Ealing Council's Health Improvement Team has released the summer edition of their Stepping up to Health newsletter. -
News -
As we celebrate 75 years of our NHS and look to a future where everyone can get the care they need, we celebrate some of the people who took the time to share their experiences with us and helped make care better for everyone. -
Advice and Information -
NHS services will be under a huge amount of pressure leading up to, and during these strikes. Hospitals will do everything they can to keep disruption to a minimum and will prioritise patients who need urgent and emergency care. -
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The London Borough of Ealing will be hosting a community forum on August 8th to discuss its Health & Wellbeing Strategy and Community Pharmacists.
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NHS services will be under a huge amount of pressure leading up to, and during these strikes. Hospitals will do everything they can to keep disruption to a minimum and will prioritise patients who need urgent and emergency care. -
Advice and Information -
The campaign aims to spread public awareness of the different roles within a GP practice's scope that can best help patients. From the GP themself, to a physio therapist, to a clinical pharmacist, getting a person to the best possible help can look different than just seeing the GP. -
Report -
The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.