1. Enter and View - Chaston House Care Home

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Chaston House Care Home on the 8th of February 2018 from 10am to 2pm.

  2. Enter and View - Acton Care Centre

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Acton Care Centre on the 9th of March 2018 from 10am to 2pm.

  3. Enter and View - Downhurst Residential Care Home

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Downhurst Residential Care Home on the 23rd of February 2018 from 10am to 2pm.

  4. Enter and View - Ealing Hospital Ward 5S

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Ward 5S on the 12th of July 2018 from 10am to 2pm.

  5. Enter and View - Ealing Hospital Ward 7N

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Collette House on the 12th of July 2018 from 10am to 2pm.

  6. Enter and View - Ealing Hospital Ward 7S

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Ward 7S on the 12th of July 2018 from 10am to 2pm.

  7. Enter and View - Elm Lodge Care Home

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Elm Lodge Care Home on the 8th of January 2018 from 10am to 2pm.

  8. Enter and View - Hanwell House

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Hanwell House on the 15th of January 2018 from 10am to 2pm.

  9. Enter and View - Sycamore Lodge Care Home

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Sycamore Lodge on the 30th of January 2018 from 10am to 2pm.

  10. Healthwatch Ealing Patient Experience Report Q3 2017-18

    Report -

    The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

  11. Healthwatch Ealing Patient Experience Report Q4 2017-18

    Report -

    The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

  12. Healthwatch Ealing Patient Experience Report Q1 2018-19

    Report -

    The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

  13. Healthwatch Ealing Patient Experience Report Q2 2018-19

    Report -

    The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

  14. Annual Report 2017-18

    Report -

    Our annual report of 2017-18 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2018-19.

  15. Community Health Services Research

    Report -

    This report presents the findings of a research project conducted by Healthwatch Ealing (HWE) between November 2017 and January 2018. The aim of the research project was to understand service user knowledge of feedback and complaints procedures at community health services (CHS) in Ealing, and their experiences of the selected CHS.