1. Digital Access in North West London

    News -

    The NHS in North West London are working with independent digital skills and inclusion charity Citizens Online to learn about local people’s thoughts on digital health tools. Please help this research by filling in their short survey.

  2. Annual Report 2017-18

    Report -

    Our annual report of 2017-18 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2018-19.

  3. Annual Report 2018-19

    Report -

    Our annual report of 2018-19 summarises our enter and view findings and our plans for the upcoming year 2019-20.

  4. Annual Report 2019-20

    Report -

    Our annual report of 2019-20 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2020-21.

  5. Annual Report 2020-21

    Report -

    Our annual report of 2020-21 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2021-22.

  6. Annual Report 2021-22

    Report -

    Our annual report of 2021-22 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2022-23.

  7. Webinar Encourages Public Involvement in New Surgical Centre

    News -

    Would you like to be involved in the ongoing development of a new orthopaedic centre at Central Middlesex Hospital (CMH) which will carry out up to 4,000 operations a year for patients living across north west London?

  8. How You Make a Complaint about Primary Care Services is Changing on 1 July 2023

    News -

    From 1 July 2023 the way members of the public make a complaint about primary care services to the commissioner is changing.
    By primary care services we mean GPs, dentists, opticians or pharmacy services.

  9. Annual Report 2022-23

    News -

    Our annual report of 2022-23 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2023-24.

  10. North West London NHS to hold Residents' Forum

    News -

    NWL NHS will be holding a Resident's Forum on July 11th from 6-7:30 PM online.

  11. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  12. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  13. What is Long Covid and what help is available?

    Advice and Information -

    Confused about Long Covid? Find out the common symptoms and how to get support.

  14. COVID-19 Vaccine - Attitudes and Experiences

    Report -

    Over the course of four months the local Healthwatch organisations for Ealing (HWE), Hammersmith & Fulham (HWH&F), and Hounslow (HWH) engaged with local residents and health and social care professionals through a series of webinars and telephone interviews to find out about their attitudes and experiences regarding the COVID-19 vaccines.

  15. Who can still get free Covid tests across the UK and can I buy LFTs?

    News -

    Most people in England can no longer get free PCR or lateral flow tests (LFTs). A few groups are still entitled to free Covid tests, including the most vulnerable, as well as frontline NHS staff.

  16. The experiences of Housebound individuals during the COVID-19 Pandemic

    News -

    Healthwatch Ealing launched the Housebound Research Project from August to October 2021 with the support of the Ealing Council.

  17. NHS to roll out variant busting booster jab from September ahead of winter

    News -

    The NHS will become the first healthcare system in the world to use the next generation, bivalent COVID vaccine when it kickstarts the autumn booster rollout in early September.

  18. NHS invites more than four million people for Autumn booster as care homes set to get first jabs

    News -

    Care home residents and staff are set to be among the first in the world to receive the new, variant-tackling jabs from next week, as the NHS COVID-19 vaccination programme moves to the next phase.

  19. All GPs to receive direct access to cancer tests

    News -

    The UK Health Security Agency conducted surveys of parents and young people asking for their views on vaccines and the diseases they protect against.

  20. Spring COVID-19 Vaccination Programme Launches Today

    News -

    From 22 April until 30 June 2024, the seasonal COVID-19 booster will be available, free, for those who are at greatest risk of becoming seriously ill from the virus.