1. Healthwatch Ealing Patient Experience Report Q3 2020-21

    Report -

    The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

  2. Healthwatch Ealing Patient Experience Report Q4 2020-21

    Report -

    The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

  3. Healthwatch Ealing Patient Experience Report Q1 2021-22

    Report -

    The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

  4. Healthwatch Ealing Patient Experience Report Q2 2021-22

    Report -

    The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

  5. Black, Asian and Minority Ethnic Patient Experience Report - Hospitals

    Report -

    This Black, Asian and Minority Ethnicities (BAME) Report for Healthwatch covers hospitals in six London boroughs for the period April 2020 – March 2021. Using reviews from our Diversity Monitoring Form and Patient Experience Data Collection Programme, we have analysed the data to help us understand the hospital experiences of patients from different ethnic backgrounds.

  6. Access to Primary Care Services Report 2019 to 2020

    Report -

    Building upon Healthwatch Ealing’s Annual Review of Access to GP Services (2019), this report highlights service users’ experiences of accessing GP Services in Ealing, over the last two years.

  7. Access to Ealing Hospital Services Report 2019 to 2020

    Report -

    Over the past year, health services across the UK have had to adapt in order to respond to the urgent needs of patients with COVID-19, whilst also maintaining care for non-COVID-19 patients. This paper examines whether these adaptations have impacted patients ‘Access’ to Ealing Hospital during this time.

  8. Access to Dentistry Services Report 2020

    Report -

    This Report for Healthwatch covers dentists in six London boroughs for the period July - December 2020. The Patient Experience Data Collection Programme comprises of ongoing in-person/telephone data collection and the Digital Feedback Centre which gather patient experiences all of which will be presented as they are received and considered as valid community opinion.

  9. Access to Ealing Pharmacy Services Report Q3 2020

    Report -

    This Report for Healthwatch covers pharmacies in six London boroughs for the period October - December 2020. The Patient Experience Data Collection Programme comprises of ongoing in-person/telephone data collection and the Digital Feedback Centre which gather patient experiences all of which will be presented as they are received and considered as valid community opinion.

  10. Healthwatch Ealing Engagement Report Q3 2020

    Report -

    This engagement report is also a way to channel patient concerns into helping to find solutions, finding out what service users would like and where they think improvements need to be made. This report covers quarter three, October to December 2020.

  11. COVID-19 Vaccine - Attitudes and Experiences

    Report -

    Over the course of four months the local Healthwatch organisations for Ealing (HWE), Hammersmith & Fulham (HWH&F), and Hounslow (HWH) engaged with local residents and health and social care professionals through a series of webinars and telephone interviews to find out about their attitudes and experiences regarding the COVID-19 vaccines.

  12. Healthwatch Ealing Engagement Report Q4 2020 to Q1 2021

    Report -

    This engagement report is also a way to channel patient concerns into helping to find solutions, finding out what service users would like and where they think improvements need to be made. This Engagement Report covers both Quarter 4 January - March 2020/21 and Quarter 1 April - June 2021/22.

  13. The Experiences of Integrated Care by Women in Ealing & Hounslow

    Report -

    Healthwatch Ealing and Healthwatch Hounslow have, along with a number of other Healthwatchs across England, been asked by Healthwatch England and the NHS England Improvement Team to participate in a project aimed at developing and testing a qualitative methodology to assess how well local health and care providers are delivering joined up care to individuals.

  14. Healthwatch Ealing Research Report on COVID-19 Impact on Residents Living with Disabilities

    Report -

    From July 2021, Healthwatch Ealing partnered with Ealing Council to identify how adult residents living with disabilities and their unpaid family carers have been affected by the pandemic, including their experiences of the Health and Social Care system.