1. Annual Report 2021-22

    Report -

    Our annual report of 2021-22 summarises our patient experience findings, enter and view findings and our plans for the upcoming year 2022-23.

  2. Healthwatch Ealing Patient Experience Report Q3 2021-22

    Report -

    The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

  3. Healthwatch Ealing Patient Experience Report Q4 2021-22

    Report -

    The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

  4. Healthwatch Ealing Patient Experience Report Q1 2022-23

    Report -

    The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.

  5. Healthwatch Ealing Housebound Research Report

    Report -

    Historically, Housebound individuals have rarely been engaged with by statutory and community organisations and, therefore, their experiences and opinions of the care that they receive are seldom heard. As a result of this lack of engagement and representation, there is a national concern that not enough is known about the quality of home care service delivery. To address these concerns at a local level, Healthwatch Ealing sought to hear from Ealing residents who are housebound.

  6. Healthwatch Ealing Health Inequalities Access Report

    Report -

    From October 2021, Healthwatch Ealing’s outreach and engagement work was focused on hearing from BAME residents to understand their experience of accessing health and social care services during the pandemic and their opinions on how any issues or challenges faced could be addressed in collaboration with health and social care and the local voluntary sector organisations.

  7. Enter and View - Ealing Hospital Acute Care Unit

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Hospital Acute Care Unit on the 15th of March and 29th of April 2022 from 2pm to 4pm.

  8. Enter and View - Ealing Urgent Treatment Centre

    Report -

    Our team at Healthwatch Ealing conducted an announced Enter and View at Ealing Urgent Treatment Centre (UTC) on the 29th of April 2022 from 2pm to 4pm.

  9. Healthwatch Ealing Patient Experience Report Q2 2022-23

    Report -

    The information presented within this report reflects the individual patient experience of health and social care services, untainted and without agenda to ensure that the genuine observations and commentaries of the community are captured. Healthwatch Ealing presents this as factual information to be considered and utilised to improve service provision and highlight areas of good practice.